GFAM MEDIATECH PVT. LTD. provides messaging infrastructure services.
Data Collected
- Name, email, phone
- Business details (company name, GSTIN, registration details)
- Messaging data — processed on behalf of clients (conversation content, metadata)
- Device and usage data — IP address, browser type, usage patterns
Data Usage
- Service delivery and WhatsApp API integration
- Messaging enablement and automation
- Security monitoring and analytics
Data Sharing
- Meta (WhatsApp APIs): To enable WhatsApp Business API functionality
- Service providers: Hosting, database, and infrastructure partners bound by confidentiality
- Legal authorities: When required by law, court order, or to protect rights
We do not sell your data.
Data Ownership
Clients own their data. GFAM acts as a processor — we only process data on your instructions.
Retention
Data is retained as required for service delivery or as required by law. You may request deletion at any time.
Security
- Encryption in transit (TLS/SSL) and at rest
- Access control — restricted to authorized personnel only
- Continuous monitoring and security audits
User Rights (GDPR & India's DPDP Act)
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("Right to be Forgotten")
Contact: contact@g-fam.tech
WhatsApp Business API & Meta Integration
When you integrate WhatsApp Business API, your data is bound by WhatsApp Business Policy and Meta's Terms of Service. Message content is processed by Meta's servers to enable delivery and automation.
Cookies & Tracking
We use essential cookies only. No advertising or third-party tracking cookies are used.
Children's Privacy
Our services are not intended for individuals under 18 years of age.
Changes to This Policy
We may update this policy. Significant changes will be posted here with an updated "Last updated" date.